San Diego Lending and Real Estate LLC Privacy Policy

Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

San Diego Lending and Real Estate LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address

• Payment information when you make a purchase or request a quote

• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, device information

• Website usage patterns and analytics

• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests

• Appointment details and preferences

• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services

• Processing transactions and payments

• Communicating with you about your inquiries, appointments, and promotions

• Enhancing website functionality and user experience

• Ensuring security and fraud prevention

• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services.

Message Types:

• Non-Marketing: Appointment confirmations, appointment reminders, and customer support related to real estate services

• Marketing: Promotional messages, special offers, and real estate marketing updates

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in via website forms with an unchecked checkbox requiring express consent

• We maintain timestamped records of all opt-in actions

• Consent is not a condition of purchase

• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"

• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

• All opt-out requests are processed immediately

Message Frequency:

• Message frequency may vary based on your interaction with our services

Help & Support:

• Reply "HELP" for assistance

• Contact us at [email protected] or call +1 858-888-3727

Carrier Information:

• Standard message and data rates may apply

• Carriers are not liable for delayed or undelivered messages

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors solely for support services (such as customer service or message delivery). All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

• Vendors who assist in operations (e.g., scheduling, payment processing)

• SMS providers solely for delivering messages you have consented to receive

Legal Compliance:

• When required by law or legal process

Business Transfers:

• In case of mergers or acquisitions

All of the above exclude SMS opt-in data and consent.

5. Data Security

We maintain reasonable security measures including:

• Encryption of sensitive data

• Secure access controls

• Regular system monitoring and updates

No system is 100% secure, but we use industry-standard protections.

6. Cookies & Tracking Technologies

We use cookies to:

• Analyze site traffic

• Improve user experience

• Store user preferences

You can disable cookies in your browser settings.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information

• Opt-out of marketing emails

• Opt-out of SMS by replying STOP

• Withdraw consent at any time

8. Third-Party Links

This policy applies only to:
https://sandiegolendingandrealestate.kw.com/

We are not responsible for third-party websites.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted on our website.

10. Contact Us

San Diego Lending and Real Estate LLC
Phone: +1 858-888-3727
Email: [email protected]
Website: https://sandiegolendingandrealestate.kw.com/